Freshdesk

Customer support software

Integrate the Freshdesk API with the Google Drive API

Setup the Freshdesk API trigger to run a workflow which integrates with the Google Drive API. Pipedream's integration platform allows you to integrate Freshdesk and Google Drive remarkably fast. Free for developers.

Add File Sharing Preference with Google Drive API on New Contact from Freshdesk API
Freshdesk + Google Drive
 
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Add File Sharing Preference with Google Drive API on New Ticket from Freshdesk API
Freshdesk + Google Drive
 
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Copy File with Google Drive API on New Contact from Freshdesk API
Freshdesk + Google Drive
 
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Copy File with Google Drive API on New Ticket from Freshdesk API
Freshdesk + Google Drive
 
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Create a Company with Freshdesk API on Changes to Specific Files (Shared Drive) from Google Drive API
Google Drive + Freshdesk
 
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Changes to Specific Files from the Google Drive API

Watches for changes to specific files, emitting an event any time a change is made to one of those files. To watch for changes to shared drive files, use the Changes to Specific Files (Shared Drive) source instead.

 
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Changes to Specific Files (Shared Drive) from the Google Drive API

Watches for changes to specific files in a shared drive, emitting an event any time a change is made to one of those files

 
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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
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New Files (Instant) from the Google Drive API

Emit new event any time a new file is added in your linked Google Drive

 
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Create a Company with the Freshdesk API

Create a company. See docs here

 
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Add File Sharing Preference with the Google Drive API

Add a sharing permission to the sharing preferences of a file or folder and provide a sharing URL. See the docs for more information

 
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Create a Contact with the Freshdesk API

Create a contact. See docs here

 
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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

 
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Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Google Drive

The Google Drive API on Pipedream allows you to automate various file management tasks, such as creating, reading, updating, and deleting files within your Google Drive. You can also share files, manage permissions, and monitor changes to files and folders. This opens up possibilities for creating workflows that seamlessly integrate with other apps and services, streamlining document handling, backup processes, and collaborative workflows.

Connect Google Drive

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_drive: {
      type: "app",
      app: "google_drive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_drive.$auth.oauth_access_token}`,
      },
    })
  },
})