Freshdesk

Customer support software

Integrate the Freshdesk API with the Go API

Setup the Freshdesk API trigger to run a workflow which integrates with the Go API. Pipedream's integration platform allows you to integrate Freshdesk and Go remarkably fast. Free for developers.

Run Go Code with Go API on New Contact from Freshdesk API
Freshdesk + Go
 
Try it
Run Go Code with Go API on New Ticket from Freshdesk API
Freshdesk + Go
 
Try it
New Contact from the Freshdesk API

Emit new notifications when a new contact is created

 
Try it
New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

 
Try it
Create a Company with the Freshdesk API

Create a company. See docs here

 
Try it
Run Go Code with the Go API

Run any Go code and use any Go package available with a simple import. Refer to the Pipedream Go docs to learn more.

 
Try it
Create a Contact with the Freshdesk API

Create a contact. See docs here

 
Try it
Create a Ticket with the Freshdesk API

Create a ticket. See docs here

 
Try it
Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

 
Try it

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Go

You can execute custom Go scripts on-demand or in response to various triggers and integrate with thousands of apps supported by Pipedream. Writing with Go on Pipedream enables backend operations like data processing, automation, or invoking other APIs, all within the Pipedream ecosystem. By leveraging Go's performance and efficiency, you can design powerful and fast workflows to streamline complex tasks.

Connect Go

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
package main

import (
	"fmt"

	pd "github.com/PipedreamHQ/pipedream-go"
)

func main() {
	// Access previous step data using pd.Steps
	fmt.Println(pd.Steps)

	// Export data using pd.Export
	data := make(map[string]interface{})
	data["name"] = "Luke"
	pd.Export("data", data)
}