What do you want to automate
with Freshdesk and Go?
Prompt, edit and deploy AI agents that connect to Freshdesk, Go and 2,500+ other apps in seconds.
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Popular Freshdesk and Go Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Go Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Run any Go code and use any Go package available with a simple import. Refer to the Pipedream Go docs to learn more.
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Go#
You can execute custom Go scripts on-demand or in response to various triggers and integrate with thousands of apps supported by Pipedream. Writing with Go on Pipedream enables backend operations like data processing, automation, or invoking other APIs, all within the Pipedream ecosystem. By leveraging Go's performance and efficiency, you can design powerful and fast workflows to streamline complex tasks.
Connect Go#
package main
import (
"fmt"
pd "github.com/PipedreamHQ/pipedream-go"
)
func main() {
// Access previous step data using pd.Steps
fmt.Println(pd.Steps)
// Export data using pd.Export
data := make(map[string]interface{})
data["name"] = "Luke"
pd.Export("data", data)
}Trusted by 1,000,000+ developers from startups to Fortune 500 companies