Freshdesk
Customer support software
Integrate the Freshdesk API with the Go API
Setup the Freshdesk API trigger to run a workflow which integrates with the Go API. Pipedream's integration platform allows you to integrate Freshdesk and Go remarkably fast. Free for developers.
Popular Freshdesk and Go Actions#
Overview of Freshdesk#
With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:
- A ticketing system for tracking customer issues
- A knowledge base for self-service customer support
- A customer community for engaging customers and crowd-sourcing solutions
- A call center management system
Connect Freshdesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Connect Go#
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package main
import (
"fmt"
pd "github.com/PipedreamHQ/pipedream-go"
)
func main() {
// Access previous step data using pd.Steps
fmt.Println(pd.Steps)
// Export data using pd.Export
data := make(map[string]interface{})
data["name"] = "Luke"
pd.Export("data", data)
}