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with Freshdesk and GitLab?
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Popular Freshdesk and GitLab Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and GitLab Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of GitLab#
The GitLab API provides programmatic access to your GitLab projects, allowing you to automate common tasks, manage issues, merge requests, and more. With the GitLab API on Pipedream, you can create customized workflows that integrate with other services, streamline your development process, and enhance project management. By leveraging the power of serverless, you can set up triggers for GitLab events and perform actions across a variety of apps without managing infrastructure.
Connect GitLab#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gitlab: {
type: "app",
app: "gitlab",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gitlab.$auth.base_api_url}/api/v4/user`,
headers: {
Authorization: `Bearer ${this.gitlab.$auth.oauth_access_token}`,
},
})
},
})
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