Freshdesk
Customer support software
Integrate the Freshdesk API with the GitHub API
Setup the Freshdesk API trigger to run a workflow which integrates with the GitHub API. Pipedream's integration platform allows you to integrate Freshdesk and GitHub remarkably fast. Free for developers.
Popular Freshdesk and GitHub Triggers#
New Card in Column (Classic Projects) from the GitHub API
Emit new event when a (classic) project card is created or moved to a specific column. For Projects V2 use New Issue with Status trigger. More information here
New Collaborator (Instant) from the GitHub API
Emit new events when collaborators are added to a repo
Popular Freshdesk and GitHub Actions#
Overview of Freshdesk#
With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:
- A ticketing system for tracking customer issues
- A knowledge base for self-service customer support
- A customer community for engaging customers and crowd-sourcing solutions
- A call center management system
Connect Freshdesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Connect GitHub#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
github: {
type: "app",
app: "github",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.github.com/user`,
headers: {
Authorization: `Bearer ${this.github.$auth.oauth_access_token}`,
"X-GitHub-Api-Version": `2022-11-28`,
},
})
},
})