What do you want to automate
with Freshdesk and Giphy?
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Popular Freshdesk and Giphy Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Giphy Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Searches all GIPHY gifs or stickers for a word or phrase. See the docs here
Assign a Freshdesk ticket to a specific group See the documentation
Translates or convert a word or phrase to the perfect Gif or Sticker using GIPHY's special sauce algorithm. See the docs here
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Giphy#
The Giphy API provides programmatic access to Giphy's vast library of animated GIFs, allowing you to search, share, and explore this rich visual content. Leveraging Pipedream, you can harness the power of Giphy to add engaging visuals to your applications, automate the delivery of GIFs in response to events, or enrich your social media interactions with dynamic imagery. It opens up fun and expressive ways to inject personality into chatbots, forums, or any platform that could use a splash of animated flair.
Connect Giphy#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
giphy: {
type: "app",
app: "giphy",
}
},
async run({steps, $}) {
return await axios($, {
url: `api.giphy.com/v1/gifs/random`,
params: {
api_key: `${this.giphy.$auth.api_key}`,
},
})
},
})
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