with Freshdesk and Constant Contact?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Delete a specific contact identified by contact_id. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Constant Contact API allows users to automate email marketing efforts by managing contacts, sending emails, and tracking results. With Pipedream, you can connect Constant Contact to other apps to create powerful workflows. You can trigger events, sync contact lists, automate email campaigns, and analyze email performance with ease. Pipedream's serverless platform offers a streamlined approach to integrating Constant Contact's functionalities into diverse, automated sequences.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
constant_contact: {
type: "app",
app: "constant_contact",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.cc.email/v3/account/summary`,
headers: {
Authorization: `Bearer ${this.constant_contact.$auth.oauth_access_token}`,
},
})
},
})