What do you want to automate

with Freshdesk and Anthropic (Claude)?

Prompt, edit and deploy AI agents that connect to Freshdesk, Anthropic (Claude) and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Chat with Anthropic (Claude) API on New Contact from Freshdesk API
Freshdesk + Anthropic (Claude)
 
Try it
Chat with Anthropic (Claude) API on New Ticket from Freshdesk API
Freshdesk + Anthropic (Claude)
 
Try it
New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
Try it
New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
Try it
Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
Try it
Chat with the Anthropic (Claude) API

The Chat API. See the documentation

 
Try it
Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
Try it
Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
Try it
Create a Company with the Freshdesk API

Create a company. See the documentation

 
Try it
Integrate the Freshdesk API with the Anthropic (Claude) API
Setup the Freshdesk API trigger to run a workflow which integrates with the Anthropic (Claude) API. Pipedream's integration platform allows you to integrate Freshdesk and Anthropic (Claude) remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Anthropic (Claude)

The Anthropic (Claude) API offers a conversational AI that can be leveraged for a variety of applications, ranging from answering questions to generating content or providing customer support. In Pipedream, you can create powerful workflows that utilize the capabilities of Claude to automate responses, analyze text, or enhance data with AI-generated insights. Pipedream's serverless platform simplifies integrating Claude into your processes with other apps and services for seamless automation.

Connect Anthropic (Claude)

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    anthropic: {
      type: "app",
      app: "anthropic",
    }
  },
  async run({steps, $}) {
    const data = {
        "model": "claude-3-haiku-20240307",
        "max_tokens": 300,
        "messages": [
            {"role": "user", "content": "Write me a haiku about Pipedream workflows."}
        ]
    }
    return await axios($, {
      method: "post",
      url: `https://api.anthropic.com/v1/messages`,
      headers: {
        "x-api-key": `${this.anthropic.$auth.api_key}`,
        "anthropic-version": `2023-06-01`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo