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with Freshdesk and Airtable?
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Popular Ways to Connect Freshdesk with Airtable#
Popular Freshdesk and Airtable Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event when a field is created in the selected table. See the documentation
Emit new event when a field is created or updated in the selected table
Emit new event for each new or modified record in a table or view
Popular Freshdesk and Airtable Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Airtable#
Airtable (OAuth) API on Pipedream allows you to manipulate and leverage your Airtable data in a myriad of powerful ways. Sync data between Airtable and other apps, trigger workflows on updates, or process bulk data operations asynchronously. By using Airtable's structured databases with Pipedream's serverless platform, you can craft custom automation solutions, integrate with other services seamlessly, and streamline complex data processes.
Connect Airtable#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
airtable_oauth: {
type: "app",
app: "airtable_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.airtable.com/v0/meta/whoami`,
headers: {
Authorization: `Bearer ${this.airtable_oauth.$auth.oauth_access_token}`,
},
})
},
})
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