# Freshchat + n8n.io — Pipedream Connect

> Connect a user's Freshchat and n8n.io accounts and expose tools for both apps directly in your product or your agent.

- Apps: Freshchat (`freshchat`) + n8n.io (`n8n_io`)
- This page (HTML): https://pipedream.com/apps/freshchat/integrations/n8n-io
- One `external_user_id` owns both connected accounts, and each account stays independently revocable.

## One session, both toolsets (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: freshchat,n8n_io`
- `x-pd-app-slug` takes a comma-separated list, so `freshchat,n8n_io` is one session on one transport. Both toolsets arrive from a single `listTools()`, and a tool is called exactly as it would be in a single-app session.

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "freshchat,n8n_io",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Freshchat and n8n.io tools arrive
// together, each keyed by its own app's slug.

// e.g. run Fetch Conversation Details:
const result = await mcp.callTool({
  name: "freshchat-fetch-conversation-details",
  arguments: {
    userId: "User ID",
    conversationId: "Conversation ID",
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## Both apps from your backend

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const externalUserId = "{external_user_id}" // any stable ID for this user in your system

const [freshchatTools, n8nIoTools] =
  await Promise.all([
    pd.components.list({ app: "freshchat" }),
    pd.components.list({ app: "n8n_io" }),
  ])

// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Freshchat

- API slug: `freshchat` (use in MCP headers and tool keys)
- Auth: API key (Pipedream-managed)
- Categories: Help Desk & Support
- Website: https://www.freshworks.com/live-chat-software/
- App page (HTML): https://pipedream.com/apps/freshchat
- Tools: 10 actions · 2 triggers

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/freshchat.md

### Actions (top 8 of 10)

- [Fetch Conversation Details](https://pipedream.com/apps/freshchat/actions/fetch-conversation-details.md) — `freshchat-fetch-conversation-details`
- [List Agent ID Options](https://pipedream.com/apps/freshchat/actions/list-agent-id-options.md) — `freshchat-list-agent-id-options`
- [List Agents](https://pipedream.com/apps/freshchat/actions/list-agents.md) — `freshchat-list-agents`
- [List All Conversation Properties](https://pipedream.com/apps/freshchat/actions/list-all-conversation-properties.md) — `freshchat-list-all-conversation-properties`
- [List Channels](https://pipedream.com/apps/freshchat/actions/list-channels.md) — `freshchat-list-channels`
- [List Group ID Options](https://pipedream.com/apps/freshchat/actions/list-group-id-options.md) — `freshchat-list-group-id-options`
- [List Messages](https://pipedream.com/apps/freshchat/actions/list-messages.md) — `freshchat-list-messages`
- [List User ID Options](https://pipedream.com/apps/freshchat/actions/list-user-id-options.md) — `freshchat-list-user-id-options`

### Triggers (2)

- [New Conversation Started](https://pipedream.com/apps/freshchat/triggers/new-conversation-started.md) — `freshchat-new-conversation-started`
- [New Message Received](https://pipedream.com/apps/freshchat/triggers/new-message-received.md) — `freshchat-new-message-received`

## n8n.io

- API slug: `n8n_io` (use in MCP headers and tool keys)
- Auth: API key (Pipedream-managed)
- Categories: Infrastructure & Cloud
- Website: https://n8n.io/
- App page (HTML): https://pipedream.com/apps/n8n-io
- Tools: 0 actions · 0 triggers

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/n8n-io.md

---

- Freshchat: https://pipedream.com/apps/freshchat.md · n8n.io: https://pipedream.com/apps/n8n-io.md
- All apps: https://pipedream.com/apps — index: https://pipedream.com/llms.txt
- Pipedream docs for agents: https://pipedream.com/docs/llms.txt