Integrate the Formstack API with the Zendesk API

Setup the Formstack API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Formstack and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Formstack with Zendesk#

Create Ticket with Zendesk API on New Form Submission (Instant) from Formstack API

Formstack + Zendesk

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Delete Ticket with Zendesk API on New Form Submission (Instant) from Formstack API

Formstack + Zendesk

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Update Ticket with Zendesk API on New Form Submission (Instant) from Formstack API

Formstack + Zendesk

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Create Form Submission with Formstack API on New Ticket (Instant) from Zendesk API

Zendesk + Formstack

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Create Form Submission with Formstack API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Formstack

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Popular Formstack and Zendesk Triggers#

New Form Submission (Instant) from the Formstack API

Emit new event for each new form submission. See docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Form from the Formstack API

Emit new event for each new form added. See docs here

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Formstack and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Form with the Formstack API

Create a new form in your account. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Form Submission with the Formstack API

Create a new submission for the specified form. See docs here

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Get Form with the Formstack API

Get the details of the specified form. See docs here

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Overview of Formstack#

The Formstack API facilitates the automation of form creation and submission processes, enhancing data collection and integration. With Pipedream's serverless platform, you can trigger workflows on form submissions, manipulate and route form data to various endpoints, and seamlessly connect Formstack with other apps to streamline tasks.

Connect Formstack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    formstack: {
      type: "app",
      app: "formstack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.formstack.com/api/v2/form.json`,
      headers: {
        Authorization: `Bearer ${this.formstack.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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