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Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Forms On Fire API allows you to automate interactions with your mobile forms. Using it with Pipedream, you can trigger workflows based on form submissions, update or retrieve data from forms, and automate interactions with other apps. It's useful for extending the capabilities of your forms, integrating with third-party services, and streamlining data processes without manual intervention.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
forms_on_fire: {
type: "app",
app: "forms_on_fire",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://secure.formsonfire.com/api/v2/user`,
params: {
format: `json`,
CompanyId: `${this.forms_on_fire.$auth.company_id}`,
Integrationkey: `${this.forms_on_fire.$auth.integration_key}`,
Email: `[replace_with_user_email]`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})