Flexible CRM software solutions and automation tools
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Flexie API offers a powerful way to leverage customer relationship management (CRM) functionality within automated workflows. With the Flexie API, you can create, retrieve, update, and delete records, such as leads, contacts, and deals. You can also automate communication with leads via email or SMS, manage tasks and appointments, and create custom workflows to streamline your sales process.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
flexie: {
type: "app",
app: "flexie",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.flexie.$auth.subdomain}.flexie.io/api/users/self`,
params: {
apikey: `${this.flexie.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})