Files.com
Files.com is a SaaS FTP file transfer platform that enables organizations to securely transfer, share, and store files.
Integrate the Files.com API with the Zendesk API
Setup the Files.com API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Files.com and Zendesk remarkably fast. Free for developers.
Popular Files.com and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Files.com#
The Files.com API offers the flexibility to automate file management and manipulate folder structures programmatically. With Files.com on Pipedream, you can construct workflows that handle file synchronization, sharing, and security. It's a powerhouse for creating custom triggers based on file events, automating content distribution, or integrating seamless file operations within a broader data processing ecosystem.
Connect Files.com#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
files_com: {
type: "app",
app: "files_com",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.files_com.$auth.subdomain}.files.com/api/rest/v1/users.json`,
headers: {
"X-FilesAPI-Key": `${this.files_com.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})