Listen, analyse and convert feedback data into actionable insights that drive satisfaction, retention and quantifiable business results.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Feedier API lets you harness the power of customer feedback by automating the collection and analysis process. With this API, you can create, retrieve, update, and delete feedback, along with managing carriers and rewards. It enables you to streamline the feedback loop, integrate with your CRM, and trigger actions based on customer responses. Pipedream's serverless platform opens up a world of possibilities for integrating Feedier with hundreds of other apps to automate workflows, analyze data, and respond in real-time to customer insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
feedier: {
type: "app",
app: "feedier",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.feedier.com/v1/carriers`,
headers: {
Authorization: `Bearer ${this.feedier.$auth.api_private_key}`,
"Accept": `application/json`,
"Cache-Control": `no-cache`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})