Integrate the Fauna API with the Zendesk API

Setup the Fauna API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Fauna and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Fauna with Zendesk#

Create Ticket with Zendesk API on New or Removed Documents in a Collection from Fauna API

Fauna + Zendesk

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Delete Ticket with Zendesk API on New or Removed Documents in a Collection from Fauna API

Fauna + Zendesk

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Update Ticket with Zendesk API on New or Removed Documents in a Collection from Fauna API

Fauna + Zendesk

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Execute GraphQL Query with Fauna API on New Ticket (Instant) from Zendesk API

Zendesk + Fauna

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Execute GraphQL Query with Fauna API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Fauna

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Popular Fauna and Zendesk Triggers#

New or Removed Documents in a Collection from the Fauna API

Emit new event each time you add or remove a document from a specific collection, with the details of the document.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Fauna and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Execute GraphQL Query with the Fauna API

Performs an arbitrary authorized GraphQL query. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Import GraphQL schema with the Fauna API

Import graphQL schema to a database. See docs here

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Read From Fauna Collection with the Fauna API

Reads all documents from a given Fauna collection. See docs here

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Overview of Fauna#

Fauna API offers a powerful serverless database solution for modern applications. Its unique capabilities allow for highly scalable, secure, and flexible data management. With Pipedream, you can harness the power of Fauna to create intricate serverless workflows that react to various triggers, manage data efficiently, and connect seamlessly with other services and APIs to automate complex tasks.

Connect Fauna#

module.exports = defineComponent({
  props: {
    faunadb: {
      type: "app",
      app: "faunadb",
    }
  },
  async run({steps, $}) {
    const faunadb = require('faunadb')
    const q = faunadb.query
    
    const client = new faunadb.Client({ secret: this.faunadb.$auth.secret })
    
    // Lists collections in the database tied to your secret key
    const collectionsPaginator = await client.paginate(q.Collections())
    
    this.collections = []
    await collectionsPaginator.each(page => {
      for (const collection of page) {
        this.collections.push(collection.id)
      }
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})