FaceUp
Whistleblowing System. For Companies and Schools.
Integrate the FaceUp API with the Zendesk API
Setup the FaceUp API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate FaceUp and Zendesk remarkably fast. Free for developers.
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Popular FaceUp and Zendesk Triggers#
Emit new event when a new internal comment is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation
Emit new event when a new message from a sender is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation
Emit new event when a new report is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation
Emit new event when a ticket is added to the specified view
Connect FaceUp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
faceup: {
type: "app",
app: "faceup",
}
},
async run({steps, $}) {
const data = {
"query": `query Statistics {
publicStatistics(
dateFrom: "2024-04-17T01:34:56.000Z"
) {
reportCountByMonth
}
}`,
}
return await axios($, {
method: "post",
url: `https://www.api.faceup.com/graphql`,
headers: {
"X-Region": `${this.faceup.$auth.region}`,
"Authorization": `${this.faceup.$auth.api_key}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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