with eStreamDesk and WATI?
Enables sending of WhatsApp messages using a pre-approved template. See the documentation
Allows updating attributes/tags related to an existing contact. See the documentation
The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
estreamdesk: {
type: "app",
app: "estreamdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
headers: {
"apiKey": `${this.estreamdesk.$auth.api_key}`,
},
})
},
})
The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wati: {
type: "app",
app: "wati",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
headers: {
"Accept": `*/*`,
"Authorization": `${this.wati.$auth.access_token}`,
},
})
},
})