If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.
Emit new event when the specified User receives a Follower See the documentation
Emit new event when the specified User follows a List See the documentation
Emit new event when the specified User is mentioned in a Tweet See the documentation
Emit new event when a new Direct Message (DM) is received See the documentation
Retrieve Tweets from the last seven days that match a query. See the documentation
Add a member to a list owned by the user. See the documentation
The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
estreamdesk: {
type: "app",
app: "estreamdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
headers: {
"apiKey": `${this.estreamdesk.$auth.api_key}`,
},
})
},
})
The Twitter API on Pipedream enables you to automate interactions with Twitter, from posting tweets to analyzing social media trends. Pipedream's serverless platform provides the tools to create workflows that trigger on specific Twitter activities, process data, and connect with countless other apps for extensive automation scenarios. With Pipedream's integration, you can listen for events such as new tweets, mentions, or followers, and execute actions like tweeting, retweeting, or even leveraging sentiment analysis to gauge public perception.
import { axios } from "@pipedream/platform"
import twitter from "@pipedream/twitter"
export default defineComponent({
props: {
twitter
},
async run({steps, $}) {
const config = {
url: `https://api.twitter.com/2/users/me`,
params: {
"user.fields": `created_at,description,entities,id,location,name,pinned_tweet_id,profile_image_url,protected,url,username,verified,withheld`,
expansions: `pinned_tweet_id`,
},
}
const headers = this.twitter._getAuthHeader(config)
return await axios($, {
...config,
headers
})
},
})