Integrate the eStreamDesk API with the Schedule API

eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Setup the eStreamDesk API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate eStreamDesk and Schedule remarkably fast. Free for developers.

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Popular eStreamDesk and Schedule Triggers#

New Ticket from the eStreamDesk API

Emit new event when a ticket is created

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Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

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Daily schedule from the Schedule API

Trigger your workflow every day.

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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

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Overview of eStreamDesk#

The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.

Connect eStreamDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Schedule#

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

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