eStreamDesk
If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.
Integrate the eStreamDesk API with the Pipedream Utils API
Setup the eStreamDesk API trigger to run a workflow which integrates with the Pipedream Utils API. Pipedream's integration platform allows you to integrate eStreamDesk and Pipedream Utils remarkably fast. Free for developers.
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Popular Ways to Connect eStreamDesk with Pipedream Utils#
Popular eStreamDesk and Pipedream Utils Actions#
Convert an object to a JSON format string
Add or subtract time from a given input
Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.
Format a date string to another date string. For more examples on formatting, see the Sugar Date Format documentation.
Overview of eStreamDesk#
The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.
Connect eStreamDesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
estreamdesk: {
type: "app",
app: "estreamdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
headers: {
"apiKey": `${this.estreamdesk.$auth.api_key}`,
},
})
},
})
Overview of Pipedream Utils#
The Pipedream Utils app is a set of pre-built functions that streamline common tasks in your workflows. It acts like a Swiss Army knife for developers, providing essential tools such as format conversion, date manipulation, and text processing. By leveraging these functions, you can reduce the boilerplate code needed for routine operations, speeding up the development of intricate automations. The Helper Functions API can be a game changer when it comes to tasks like parsing dates in user-friendly formats, encoding and decoding data, or generating UUIDs, making them more efficient and less error-prone.
Connect Pipedream Utils#
export default defineComponent({
props: {
pipedream_utils: {
type: "app",
app: "pipedream_utils",
}
},
async run({steps, $}) {
},
})
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