eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Integrate the eStreamDesk API with the OpenAI (ChatGPT) API

Setup the eStreamDesk API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate eStreamDesk and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New Ticket from eStreamDesk API
eStreamDesk + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Ticket from eStreamDesk API
eStreamDesk + OpenAI (ChatGPT)
 
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Classify Items into Categories with OpenAI (ChatGPT) API on New Ticket from eStreamDesk API
eStreamDesk + OpenAI (ChatGPT)
 
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Translate Text with OpenAI (ChatGPT) API on New Ticket from eStreamDesk API
eStreamDesk + OpenAI (ChatGPT)
 
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Create Transcription with OpenAI (ChatGPT) API on New Ticket from eStreamDesk API
eStreamDesk + OpenAI (ChatGPT)
 
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New Ticket from the eStreamDesk API

Emit new event when a ticket is created

 
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New File Created from the OpenAI (ChatGPT) API

Emit new event when a new file is created in OpenAI. See the documentation

 
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New Fine Tuning Job Created from the OpenAI (ChatGPT) API

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

 
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New Run State Changed from the OpenAI (ChatGPT) API

Emit new event every time a run changes its status. See the documentation

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Translate Text (Whisper) with the OpenAI (ChatGPT) API

Translate text from one language to another using the Chat API

 
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Create Transcription (Whisper) with the OpenAI (ChatGPT) API

Transcribes audio into the input language. See docs here.

 
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Overview of eStreamDesk

The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.

Connect eStreamDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})