Integrate the eStreamDesk API with the MySQL API

eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Setup the eStreamDesk API trigger to run a workflow which integrates with the MySQL API. Pipedream's integration platform allows you to integrate eStreamDesk and MySQL remarkably fast. Free for developers.

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Popular Ways to Connect eStreamDesk with MySQL#

Execute Raw Query with MySQL API on New Ticket from eStreamDesk API

eStreamDesk + MySQL

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Create Row with MySQL API on New Ticket from eStreamDesk API

eStreamDesk + MySQL

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Delete Row with MySQL API on New Ticket from eStreamDesk API

eStreamDesk + MySQL

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Execute Query with MySQL API on New Ticket from eStreamDesk API

eStreamDesk + MySQL

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Execute Stored Procedure with MySQL API on New Ticket from eStreamDesk API

eStreamDesk + MySQL

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Popular eStreamDesk and MySQL Triggers#

New Ticket from the eStreamDesk API

Emit new event when a ticket is created

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New Column from the MySQL API

Emit new event when you add a new column to a table. See the docs here

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New or Updated Row from the MySQL API

Emit new event when you add or modify a new row in a table. See the docs here

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New Row from the MySQL API

Emit new event when you add a new row to a table. See the docs here

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New Row (Custom Query) from the MySQL API

Emit new event when new rows are returned from a custom query. See the docs here

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Popular eStreamDesk and MySQL Actions#

Execute SQL Query with the MySQL API

Execute a custom MySQL query. See our docs to learn more about working with SQL in Pipedream.

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Create Row with the MySQL API

Adds a new row. See the docs here

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Delete Row with the MySQL API

Delete an existing row. See the docs here

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Execute Query with the MySQL API

Find row(s) via a custom query. See the docs here

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Execute Stored Procedure with the MySQL API

Execute Stored Procedure. See the docs here

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Overview of eStreamDesk#

The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.

Connect eStreamDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Overview of MySQL#

The MySQL application on Pipedream enables direct interaction with your MySQL databases, allowing you to perform CRUD operations—create, read, update, delete—on your data with ease. You can leverage these capabilities to automate data synchronization, report generation, and event-based triggers that kick off workflows in other apps. With Pipedream's serverless platform, you can connect MySQL to hundreds of other services without managing infrastructure, crafting complex code, or handling authentication.

Connect MySQL#

import mysql from '@pipedream/mysql';

export default defineComponent({
  props: {
    mysql,
  },
  async run({steps, $}) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/mysql

    const queryObj = {
      sql: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    return await this.mysql.executeQuery(queryObj);
  },
});

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