eStreamDesk
If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.
Integrate the eStreamDesk API with the Microsoft Teams API
Setup the eStreamDesk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate eStreamDesk and Microsoft Teams remarkably fast. Free for developers.
Popular Ways to Connect eStreamDesk with Microsoft Teams#
Popular eStreamDesk and Microsoft Teams Triggers#
Popular eStreamDesk and Microsoft Teams Actions#
Create a new channel in Microsoft Teams. See the docs here
Get the list of shift instances for a team. See the documentation
Send a message to a team's channel. See the docs here
Overview of eStreamDesk#
The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.
Connect eStreamDesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
estreamdesk: {
type: "app",
app: "estreamdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
headers: {
"apiKey": `${this.estreamdesk.$auth.api_key}`,
},
})
},
})
Overview of Microsoft Teams#
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
Connect Microsoft Teams#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})