eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Integrate the eStreamDesk API with the Discord API

Setup the eStreamDesk API trigger to run a workflow which integrates with the Discord API. Pipedream's integration platform allows you to integrate eStreamDesk and Discord remarkably fast. Free for developers.

Send Message (Advanced) with Discord API on New Ticket from eStreamDesk API
eStreamDesk + Discord
 
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Send Message with Discord API on New Ticket from eStreamDesk API
eStreamDesk + Discord
 
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Send Message With File with Discord API on New Ticket from eStreamDesk API
eStreamDesk + Discord
 
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New Ticket from the eStreamDesk API

Emit new event when a ticket is created

 
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New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
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New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

 
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Send Message with the Discord API

Send a simple message to a Discord channel

 
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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

 
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Send Message With File with the Discord API

Post a message with an attached file

 
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Overview of eStreamDesk

The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.

Connect eStreamDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Discord

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})