with eStreamDesk and Anthropic (Claude)?
The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
estreamdesk: {
type: "app",
app: "estreamdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
headers: {
"apiKey": `${this.estreamdesk.$auth.api_key}`,
},
})
},
})
The Anthropic (Claude) API offers a conversational AI that can be leveraged for a variety of applications, ranging from answering questions to generating content or providing customer support. In Pipedream, you can create powerful workflows that utilize the capabilities of Claude to automate responses, analyze text, or enhance data with AI-generated insights. Pipedream's serverless platform simplifies integrating Claude into your processes with other apps and services for seamless automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
anthropic: {
type: "app",
app: "anthropic",
}
},
async run({steps, $}) {
const data = {
"model": "claude-3-haiku-20240307",
"max_tokens": 300,
"messages": [
{"role": "user", "content": "Write me a haiku about Pipedream workflows."}
]
}
return await axios($, {
method: "post",
url: `https://api.anthropic.com/v1/messages`,
headers: {
"x-api-key": `${this.anthropic.$auth.api_key}`,
"anthropic-version": `2023-06-01`,
},
data,
})
},
})