Integrate the EspoCRM API with the Zendesk API

Setup the EspoCRM API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate EspoCRM and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect EspoCRM with Zendesk#

Create Contact with EspoCRM API on New Ticket (Instant) from Zendesk API

Zendesk + EspoCRM

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Create Contact with EspoCRM API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + EspoCRM

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Create Contact with EspoCRM API on Ticket Closed (Instant) from Zendesk API

Zendesk + EspoCRM

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Create Contact with EspoCRM API on Ticket Pending (Instant) from Zendesk API

Zendesk + EspoCRM

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Create Contact with EspoCRM API on Ticket Solved (Instant) from Zendesk API

Zendesk + EspoCRM

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Popular EspoCRM and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Changes (Instant) from the EspoCRM API

Emit new event upon the creation, update, deletion, or changes of any field in an entity type. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular EspoCRM and Zendesk Actions#

Create Contact with the EspoCRM API

Creates a new contact in Espo CRM. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the EspoCRM API

This component creates a new task in Espo CRM. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Accounts with the EspoCRM API

Retrieves a list of accounts from Espo CRM. See the documentation

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Overview of EspoCRM#

The EspoCRM API allows for robust interaction with your CRM data, enabling the automation of tasks, syncing data across platforms, and the enhancement of customer relationship management through customized workflows. By leveraging this API within Pipedream, you can design serverless workflows that react to CRM events, integrate with other services, and manipulate data to fit your business processes. Pipedream's no-code platform makes it straightforward to create, execute, and maintain these workflows, allowing you to focus on innovation rather than infrastructure.

Connect EspoCRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    espocrm: {
      type: "app",
      app: "espocrm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.espocrm.$auth.url}/api/v1/CurrencyRate`,
      headers: {
        "X-Api-Key": `${this.espocrm.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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