Trigger workflows on new emails, and send emails to yourself as part of a Pipedream workflow.
Integrate the Email API with the Zendesk API
Setup the Email API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Email and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Email with Zendesk#
Popular Email and Zendesk Triggers#
Get a unique address where you can send emails to trigger your workflow.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Email and Zendesk Actions#
Customize and send an email to the email address you registered with Pipedream. The email will be sent by notifications@pipedream.com.
Connect Email#
export default defineComponent({
async run({ $ }) {
const options = {
subject: 'Your subject here',
text: 'Your text here'
};
$.send.email(options);
},
});Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})