Dux Soup

Find, attract and engage with your prospects on LinkedIn. Scale your business with free marketing automation.

Integrate the Dux Soup API with the Zendesk API

Setup the Dux Soup API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dux Soup and Zendesk remarkably fast. Free for developers.

Connect Profile with Dux Soup API on New Ticket (Instant) from Zendesk API
Zendesk + Dux Soup
 
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Connect Profile with Dux Soup API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Dux Soup
 
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Connect Profile with Dux Soup API on Ticket Closed (Instant) from Zendesk API
Zendesk + Dux Soup
 
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Connect Profile with Dux Soup API on Ticket Pending (Instant) from Zendesk API
Zendesk + Dux Soup
 
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Connect Profile with Dux Soup API on Ticket Solved (Instant) from Zendesk API
Zendesk + Dux Soup
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Connect Profile with the Dux Soup API

Queues a connection request to actively connect with a targeted LinkedIn profile. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Message Profile with the Dux Soup API

Queues a direct message that will be sent to the targeted profile. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Save Profile as Lead with the Dux Soup API

Queues a profile save action to store the targeted profile as a lead. See the documentation

 
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Overview of Dux Soup

The Dux Soup API enables users to automate interactions and manage leads on LinkedIn. Within Pipedream, you can harness this API to craft workflows that engage with your LinkedIn network, manage connections, and streamline your lead generation process. Automating tasks like sending connection requests, following up with contacts, and tracking profile visits can save valuable time and boost your LinkedIn marketing efforts.

Connect Dux Soup

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// To use any npm package on Pipedream, just import it
import axios from "axios";
import jsSHA from "jssha";

export default defineComponent({
    props: {
    dux_soup: {
      type: "app",
      app: "dux_soup",
    }
  },
  async run({ steps, $ }) {
    const targeturl = `${this.dux_soup.$auth.target_url}/queue`;
    const userid = `${this.dux_soup.$auth.user_id}`;
    const auth_key = `${this.dux_soup.$auth.auth_key}`;

    var shaObj = new jsSHA("SHA-1", "TEXT");
    const timestamp = +new Date();
    let commandrequestjsonbody = {
      command: "visit",
      targeturl,
      userid: userid,
      timestamp: timestamp,
      params: { 
        profile: "",
      }
    }
    commandrequestjsonbody = JSON.stringify(commandrequestjsonbody);
    shaObj.setHMACKey(auth_key, "TEXT");
    shaObj.update(commandrequestjsonbody); 
    var hmac = shaObj.getHMAC("B64");
    const config = {
      url: targeturl,
      method: "POST",
      headers: {
        "X-Dux-Signature": hmac,
        "Content-Type": "application/json"
      },
      data: commandrequestjsonbody
    };
    return (await axios(config)).data;
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})