Dust

Build custom AI assistants to speed up your work.

Integrate the Dust API with the Zendesk API

Setup the Dust API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dust and Zendesk remarkably fast. Free for developers.

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Talk to Assistant with Dust API on New Ticket (Instant) from Zendesk API
Zendesk + Dust
 
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Talk to Assistant with Dust API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Dust
 
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Talk to Assistant with Dust API on Ticket Closed (Instant) from Zendesk API
Zendesk + Dust
 
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Talk to Assistant with Dust API on Ticket Pending (Instant) from Zendesk API
Zendesk + Dust
 
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Talk to Assistant with Dust API on Ticket Solved (Instant) from Zendesk API
Zendesk + Dust
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Talk to Assistant with the Dust API

Send a message to an assistant on Dust and receive an answer. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Upsert Document with the Dust API

Upsert a document to a chosen Dust data source. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Connect Dust

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dust: {
      type: "app",
      app: "dust",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: ` https://dust.tt/api/v1/w/${this.dust.$auth.workspace_id}/assistant/agent_configurations`,
      headers: {
        Authorization: `Bearer ${this.dust.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo