Integrate the Dropcontact API with the Zendesk API

Setup the Dropcontact API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dropcontact and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Dropcontact with Zendesk#

Enrich Contact with Dropcontact API on New Ticket (Instant) from Zendesk API

Zendesk + Dropcontact

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Enrich Contact with Dropcontact API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Dropcontact

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Enrich Contact with Dropcontact API on Ticket Closed (Instant) from Zendesk API

Zendesk + Dropcontact

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Enrich Contact with Dropcontact API on Ticket Pending (Instant) from Zendesk API

Zendesk + Dropcontact

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Enrich Contact with Dropcontact API on Ticket Solved (Instant) from Zendesk API

Zendesk + Dropcontact

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Popular Dropcontact and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Dropcontact and Zendesk Actions#

Enrich Contact with the Dropcontact API

Enrich a list of contacts in Dropcontact. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Enrichment Request with the Dropcontact API

Retrieve the enriched contacts of a request in Dropcontact. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Dropcontact#

The Dropcontact API on Pipedream allows you to enrich and clean contact data dynamically within a serverless workflow. It can find, verify, and correct email addresses, providing additional information like company details and social network profiles. Integrating Dropcontact into Pipedream workflows enables automated data enhancement tasks that can trigger actions in other apps for marketing, sales, or CRM purposes.

Connect Dropcontact#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dropcontact: {
      type: "app",
      app: "dropcontact",
    }
  },
  async run({steps, $}) {
    const data = {
      "data": [
        {"email": "sample_email1@domain.com"},
        {"first_name": "SampleFirstName", "last_name": "SampleLastName", "website": "samplewebsite.com"},
        {"first_name": "SampleFirstName2", "last_name": "SampleLastName2", "email": "sample_email2@domain.com"}
      ],
    }
    return await axios($, {
      method: "post",
      url: `https://api.dropcontact.io/batch`,
      headers: {
        "Content-Type": `application/json`,
        "X-Access-Token": `${this.dropcontact.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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