Integrate the Dropboard API with the Zendesk API

Setup the Dropboard API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dropboard and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Dropboard with Zendesk#

Create Client with Dropboard API on New Ticket (Instant) from Zendesk API

Zendesk + Dropboard

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Create Client with Dropboard API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Dropboard

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Create Client with Dropboard API on Ticket Closed (Instant) from Zendesk API

Zendesk + Dropboard

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Create Client with Dropboard API on Ticket Pending (Instant) from Zendesk API

Zendesk + Dropboard

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Create Client with Dropboard API on Ticket Solved (Instant) from Zendesk API

Zendesk + Dropboard

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Popular Dropboard and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Candidate Profile Created (Instant) from the Dropboard API

Emit new event when a candidate profile is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Client Member (Instant) from the Dropboard API

Emit new event when a member is added to a recruiting client (recruiter plan only).

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Dropboard and Zendesk Actions#

Create Client with the Dropboard API

Creates a new client within Dropboard. Note this is available only for recruiter plan users and may incur additional charges based on your organization's plan. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Job with the Dropboard API

Creates a new job within Dropboard. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find or Create Client with the Dropboard API

Looks for a client within Dropboard. If not found, it will create a new one. See the documentation

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Overview of Dropboard#

The Dropboard API enables management and optimization of shipping logistics, providing functionality to monitor shipments, manage inventory, and handle orders efficiently. With this API, Pipedream users can automate various aspects of logistics and supply chain operations, enhancing real-time decision-making and operational efficiency.

Connect Dropboard#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dropboard: {
      type: "app",
      app: "dropboard",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.dropboardhq.com/2024-02/me`,
      headers: {
        Authorization: `Bearer ${this.dropboard.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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