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with Dromo and Freshdesk?
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Popular Dromo and Freshdesk Triggers#
Emit new event when a headless import has issues and needs a review
Emits a new event when a headless import has been completed successfully.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Dromo and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Dromo#
The Dromo API is a logistics and shipment tracking service that provides real-time data on shipments across carriers. With this API, you can tap into a vast network of shipping information, automate tracking processes, send notifications on shipment updates, and integrate your logistics data with other business systems. On Pipedream, you can create workflows that leverage the Dromo API to connect with various apps, automate shipment tracking updates, and streamline logistics processes.
Connect Dromo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dromo: {
type: "app",
app: "dromo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.dromo.io/api/v1/uploads/`,
headers: {
"X-Dromo-License-Key": `${this.dromo.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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