Integrate the Drip API with the Zendesk API

Setup the Drip API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Drip and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Drip with Zendesk#

Activate Workflow with Drip API on New Ticket (Instant) from Zendesk API

Zendesk + Drip

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Activate Workflow with Drip API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Drip

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Activate Workflow with Drip API on Ticket Closed (Instant) from Zendesk API

Zendesk + Drip

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Activate Workflow with Drip API on Ticket Pended (Instant) from Zendesk API

Zendesk + Drip

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Activate Workflow with Drip API on Ticket Solved (Instant) from Zendesk API

Zendesk + Drip

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Popular Drip and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Campaign Subscription Added (Instant) from the Drip API

Emit new event when a subscriber subscribes to an Email Series Campaign.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Custom Event Performed (Instant) from the Drip API

Emit new event when a custom event is performed for a subscriber

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Drip and Zendesk Actions#

Activate Workflow with the Drip API

Activate a workflow. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Or Update Subscriber with the Drip API

Creates a new subscriber. If the email already exists, it will update the existing subscriber. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Subscribers with the Drip API

List all subscribers. See the docs here

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Overview of Drip#

The Drip API allows for powerful email marketing automation, providing tools to craft every interaction with your leads, trial users, and customers. With the Drip API on Pipedream, you can manage subscribers, send emails, track user actions, and more. This integration opens up possibilities for syncing subscriber data, triggering communication based on user behavior, and connecting your email marketing to a wider ecosystem of tools.

Connect Drip#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    drip: {
      type: "app",
      app: "drip",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getdrip.com/v2/user`,
      headers: {
        Authorization: `Bearer ${this.drip.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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