What do you want to automate

with Drift and Zendesk?

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Create Contact with Drift API on New Ticket (Instant) from Zendesk API
Zendesk + Drift
 
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Create Contact with Drift API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Drift
 
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Create Contact with Drift API on Ticket Closed (Instant) from Zendesk API
Zendesk + Drift
 
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Create Contact with Drift API on Ticket Pending (Instant) from Zendesk API
Zendesk + Drift
 
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Create Contact with Drift API on Ticket Solved (Instant) from Zendesk API
Zendesk + Drift
 
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New Conversation from the Drift API

Emit new when a new conversation is started in Drift. See the documentations

 
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New Message in Conversation from the Drift API

Emit new event when a message is received in a specific Drift conversation. See the documentations

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Contact with the Drift API

Creates a contact in Drift. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Delete Contact with the Drift API

Deletes a contact in Drift by ID or email. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Get Contact with the Drift API

Retrieves a contact in Drift by ID or email. See the documentation

 
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Integrate the Drift API with the Zendesk API
Setup the Drift API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Drift and Zendesk remarkably fast. Free for developers.

Overview of Drift

The Drift API, contrary to the customer messaging platform, is actually a geocoding service provided by Geocod.io. It allows you to convert physical addresses to geographic coordinates and vice versa, enrich addresses with detailed location data, and offers batch geocoding features for processing multiple addresses simultaneously. With Pipedream, you can harness this API for a variety of location-based automations, enriching customer data with geographical insights, automating logistics, or enhancing marketing campaigns with location targeting.

Connect Drift

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    drift: {
      type: "app",
      app: "drift",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://driftapi.com/users/list`,
      headers: {
        Authorization: `Bearer ${this.drift.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo