Integrate the DotSimple API with the Zendesk API

Setup the DotSimple API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DotSimple and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect DotSimple with Zendesk#

Create Post with DotSimple API on New Ticket (Instant) from Zendesk API

Zendesk + DotSimple

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Create Post with DotSimple API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DotSimple

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Create Post with DotSimple API on Ticket Closed (Instant) from Zendesk API

Zendesk + DotSimple

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Create Post with DotSimple API on Ticket Pending (Instant) from Zendesk API

Zendesk + DotSimple

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Create Post with DotSimple API on Ticket Solved (Instant) from Zendesk API

Zendesk + DotSimple

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Popular DotSimple and Zendesk Triggers#

New Account Connected from the DotSimple API

Emit new event when a new account is connected. See the documentation.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New File Uploaded from the DotSimple API

Emit new event when a new file is uploaded. See the documentation.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Post Created from the DotSimple API

Emit new event when a new post is created on the platform. See the documentation.

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Popular DotSimple and Zendesk Actions#

Create Post with the DotSimple API

Create a new post on your DotSimple site. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Post with the DotSimple API

Remove a post from your DotSimple site. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Post with the DotSimple API

Amend an existing post on your DotSimple site. See the documentation

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Connect DotSimple#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dotsimple: {
      type: "app",
      app: "dotsimple",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.dotsimple.io/app/api/${this.dotsimple.$auth.workspace_id}/accounts`,
      headers: {
        Authorization: `Bearer ${this.dotsimple.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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