The simple task tracker and shared inbox.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The DoneDone API opens a realm of possibilities for tracking issues and managing projects within Pipedream's serverless platform. By harnessing this API, you can automate ticket creation, update project statuses, and streamline collaboration with your team. DoneDone's simple yet powerful API provides endpoints to manage tasks, projects, people, and more, effectively becoming a backbone for your project management workflow automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
donedone: {
type: "app",
app: "donedone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://2.donedone.com/public-api/accounts`,
auth: {
username: `${this.donedone.$auth.email}`,
password: `${this.donedone.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})