Integrate the Docusign API with the Zendesk API

Setup the Docusign API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Docusign and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Docusign with Zendesk#

Create Draft with Docusign API on New Ticket (Instant) from Zendesk API

Zendesk + Docusign

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Create Draft with Docusign API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Docusign

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Create Draft with Docusign API on Ticket Closed (Instant) from Zendesk API

Zendesk + Docusign

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Create Draft with Docusign API on Ticket Pending (Instant) from Zendesk API

Zendesk + Docusign

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Create Draft with Docusign API on Ticket Solved (Instant) from Zendesk API

Zendesk + Docusign

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Popular Docusign and Zendesk Triggers#

Envelope Sent or Complete from the Docusign API

Emit new event when an envelope status is set to sent or complete

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Folder from the Docusign API

Emit new event when a new folder is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Docusign and Zendesk Actions#

Create Draft with the Docusign API

Create and send an envelope, or create a draft envelope. See the documentation here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Signature Request with the Docusign API

Creates a signature request from a template See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Docusign#

The DocuSign API enables you to integrate electronic signature workflows into your applications, automate the process of sending and receiving documents for signatures, and securely manage related data. Leveraging Pipedream's platform, you can build powerful automations that streamline how contracts and agreements are handled, enhance compliance, and improve overall efficiency.

Connect Docusign#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    docusign: {
      type: "app",
      app: "docusign",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://account.docusign.com/oauth/userinfo`,
      headers: {
        Authorization: `Bearer ${this.docusign.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})