Integrate the Docupilot API with the Zendesk API

Setup the Docupilot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Docupilot and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Docupilot with Zendesk#

Create Document with Docupilot API on New Ticket (Instant) from Zendesk API

Zendesk + Docupilot

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Create Document with Docupilot API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Docupilot

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Create Document with Docupilot API on Ticket Closed (Instant) from Zendesk API

Zendesk + Docupilot

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Create Document with Docupilot API on Ticket Pended (Instant) from Zendesk API

Zendesk + Docupilot

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Create Document with Docupilot API on Ticket Solved (Instant) from Zendesk API

Zendesk + Docupilot

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Popular Docupilot and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Docupilot and Zendesk Actions#

Create Document with the Docupilot API

Create a document See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Docupilot#

Docupilot offers powerful document automation capabilities, allowing you to create dynamic documents based on templates and data inputs. With the Docupilot API, you can integrate this functionality directly into Pipedream workflows, triggering document generation from a myriad of events and data sources. Think of automating contract creation when a new deal is won in your CRM, or sending personalized letters en masse with the click of a button. The API empowers you to craft, distribute, and manage documents efficiently and programmatically.

Connect Docupilot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    docupilot: {
      type: "app",
      app: "docupilot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.docupilot.app/api/v1/templates`,
      headers: {
        "apikey": `${this.docupilot.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})