Integrate the DNSFilter API with the Zendesk API

Setup the DNSFilter API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DNSFilter and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect DNSFilter with Zendesk#

Assign Policy to Site with DNSFilter API on New Ticket (Instant) from Zendesk API

Zendesk + DNSFilter

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Assign Policy to Site with DNSFilter API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DNSFilter

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Assign Policy to Site with DNSFilter API on Ticket Closed (Instant) from Zendesk API

Zendesk + DNSFilter

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Assign Policy to Site with DNSFilter API on Ticket Pending (Instant) from Zendesk API

Zendesk + DNSFilter

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Assign Policy to Site with DNSFilter API on Ticket Solved (Instant) from Zendesk API

Zendesk + DNSFilter

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Popular DNSFilter and Zendesk Triggers#

New Policy Created from the DNSFilter API

Emit new event when a new policy is created. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Threat Received from the DNSFilter API

Emit new event when a user's DNS query is blocked by a policy. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular DNSFilter and Zendesk Actions#

Assign Policy to Site with the DNSFilter API

Assigns a pre-existing policy to a specific site within your DNSFilter account. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Block Category From Policy with the DNSFilter API

Blocks a selected category from a policy applied to your DNSFilter account's sites or roaming clients. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of DNSFilter#

The DNSFilter API enables you to automate interactions with your DNSFilter account, offering capabilities like managing filtered domains, accessing reports, updating settings, and more. Within Pipedream, you can wield this API for seamless and serverless integrations, crafting workflows that trigger on specified conditions, process DNSFilter data, and interact with other apps and services, all without managing infrastructure.

Connect DNSFilter#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dnsfilter: {
      type: "app",
      app: "dnsfilter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.dnsfilter.com/v1/users`,
      headers: {
        "Authorization": `Token ${this.dnsfilter.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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