Integrate the Discord API with the LiveAgent API

Setup the Discord API trigger to run a workflow which integrates with the LiveAgent API. Pipedream's integration platform allows you to integrate Discord and LiveAgent remarkably fast. Free for developers.

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Popular Ways to Connect Discord with LiveAgent#

Create Customer with LiveAgent API on New Message (Instant) from Discord API

Discord + LiveAgent

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Create Customer with LiveAgent API on Message Deleted (Instant) from Discord API

Discord + LiveAgent

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Create Customer with LiveAgent API on New Command Received (Instant) from Discord API

Discord + LiveAgent

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Create Customer with LiveAgent API on New Guild Member (Instant) from Discord API

Discord + LiveAgent

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Create Customer with LiveAgent API on Reaction Added (Instant) from Discord API

Discord + LiveAgent

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Popular Discord and LiveAgent Triggers#

New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

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New Customer from the LiveAgent API

Emit new event on each new customer.

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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

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New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

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Popular Discord and LiveAgent Actions#

Create Customer with the LiveAgent API

Creates a customer. See docs here

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Send Message with the Discord API

Send a simple message to a Discord channel

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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

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Send Message With File with the Discord API

Post a message with an attached file

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Overview of Discord#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of LiveAgent#

The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.

Connect LiveAgent#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liveagent: {
      type: "app",
      app: "liveagent",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
      headers: {
        "apikey": `${this.liveagent.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

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