Integrate the Discord API with the Freshdesk API

Setup the Discord API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Discord and Freshdesk remarkably fast. Free for developers.

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Popular Ways to Connect Discord with Freshdesk#

Create a Company with Freshdesk API on New Message from Discord API

Discord + Freshdesk

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Create a Contact with Freshdesk API on New Message from Discord API

Discord + Freshdesk

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Create a Ticket with Freshdesk API on New Message from Discord API

Discord + Freshdesk

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Get Ticket Details with Freshdesk API on New Message from Discord API

Discord + Freshdesk

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List All Tickets with Freshdesk API on New Message from Discord API

Discord + Freshdesk

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Popular Discord and Freshdesk Triggers#

New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

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New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

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Reaction Added (Instant) from the Discord API

Emit new event for each reaction added to a message

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Popular Discord and Freshdesk Actions#

Create a Company with the Freshdesk API

Create a company. See docs here

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

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List All Tickets with the Freshdesk API

Use filters to view only specific tickets (those which match the criteria that you choose). By default, only tickets that have not been deleted or marked as spam will be returned, unless you use the 'deleted' filter.

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Overview of Discord#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

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