Integrate the Discord Bot API with the Zendesk API

Setup the Discord Bot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Discord Bot and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Discord Bot with Zendesk#

Create Ticket with Zendesk API on New Message in Channel from Discord Bot API

Discord Bot + Zendesk

Try it

Delete Ticket with Zendesk API on New Message in Channel from Discord Bot API

Discord Bot + Zendesk

Try it

Update Ticket with Zendesk API on New Message in Channel from Discord Bot API

Discord Bot + Zendesk

Try it

Add Role with Discord Bot API on New Ticket (Instant) from Zendesk API

Zendesk + Discord Bot

Try it

Add Role with Discord Bot API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Discord Bot

Try it

Popular Discord Bot and Zendesk Triggers#

New Message in Channel from the Discord Bot API

Emit new event for each message posted to one or more channels

Try it

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Popular Discord Bot and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Add Role with the Discord Bot API

Assign a role to a user. Remember that your bot requires the MANAGE_ROLES permission. See the docs here

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Change Nickname with the Discord Bot API

Modifies the nickname of the current user in a guild.

Try it

Create Channel Invite with the Discord Bot API

Create a new invite for the channel. See the docs here

Try it

Overview of Discord Bot#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Connect Discord Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord_bot: {
      type: "app",
      app: "discord_bot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        "Authorization": `Bot ${this.discord_bot.$auth.bot_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})