Integrate the Directus API with the ServiceNow API

Setup the Directus API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Directus and ServiceNow remarkably fast. Free for developers.

Popular Directus and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Directus#

Directus is an open-source headless CMS with a rich API that lets you manage content dynamically and distribute it across various channels. Harness Directus API on Pipedream to automate content operations, streamline workflows, and integrate with countless other apps. With real-time capabilities, you can trigger actions on content changes, automate publishing, sync with external databases, and more. Pipedream's serverless platform provides a powerful, flexible way to build custom automations using Directus, without writing complex infrastructural code.

Connect Directus#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    directus: {
      type: "app",
      app: "directus",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.directus.$auth.api_host}/users/me`,
      headers: {
        Authorization: `Bearer ${this.directus.$auth.access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})