Integrate the DigitalRiver API with the Zendesk API

Setup the DigitalRiver API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DigitalRiver and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect DigitalRiver with Zendesk#

Cancel Order with DigitalRiver API on New Ticket (Instant) from Zendesk API

Zendesk + DigitalRiver

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Cancel Order with DigitalRiver API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DigitalRiver

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Cancel Order with DigitalRiver API on Ticket Closed (Instant) from Zendesk API

Zendesk + DigitalRiver

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Cancel Order with DigitalRiver API on Ticket Pending (Instant) from Zendesk API

Zendesk + DigitalRiver

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Cancel Order with DigitalRiver API on Ticket Solved (Instant) from Zendesk API

Zendesk + DigitalRiver

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Popular DigitalRiver and Zendesk Triggers#

New Order Completed (Instant) from the DigitalRiver API

Emit new event when a customer successfully completes an order.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Payment Status Updated (Instant) from the DigitalRiver API

Emit new event each time the payment status of an order is updated in Digital River.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular DigitalRiver and Zendesk Actions#

Cancel Order with the DigitalRiver API

Cancels an existing order in Digital River. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create a Product with the DigitalRiver API

Creates a new product on the Digital River platform. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Customer Information with the DigitalRiver API

Updates the information for a customer in Digital River. See the documentation

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Overview of DigitalRiver#

The DigitalRiver API lets you manage e-commerce activities like orders, payments, and customer information. On Pipedream, you can harness this API to create automated workflows that integrate with other apps, react to events, process transactions, and handle global e-commerce complexities. Pipedream's serverless platform enables you to build and execute these workflows quickly, without setting up infrastructure, and to connect DigitalRiver with countless other services for a seamless e-commerce ecosystem.

Connect DigitalRiver#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    digitalriver: {
      type: "app",
      app: "digitalriver",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.digitalriver.com/customers`,
      headers: {
        Authorization: `Bearer ${this.digitalriver.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})