Integrate the DeTrack API with the Zendesk API

Setup the DeTrack API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DeTrack and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect DeTrack with Zendesk#

Create Job with DeTrack API on New Ticket (Instant) from Zendesk API

Zendesk + DeTrack

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Create Job with DeTrack API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DeTrack

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Create Job with DeTrack API on Ticket Closed (Instant) from Zendesk API

Zendesk + DeTrack

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Create Job with DeTrack API on Ticket Pended (Instant) from Zendesk API

Zendesk + DeTrack

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Create Job with DeTrack API on Ticket Solved (Instant) from Zendesk API

Zendesk + DeTrack

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Popular DeTrack and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular DeTrack and Zendesk Actions#

Create Job with the DeTrack API

Create a job See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of DeTrack#

The DeTrack API offers the functionality to track deliveries and vehicles, manage delivery-related data, and automate communication between logistics stakeholders. Leveraging the DeTrack API on Pipedream, you can create a seamless flow of delivery information, reduce manual work, and keep all parties up-to-date with real-time notifications. This API’s capabilities when integrated into workflows can streamline inventory management, enhance customer service, and optimize delivery operations.

Connect DeTrack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    detrack: {
      type: "app",
      app: "detrack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.detrack.com/api/v2/dn/jobs`,
      headers: {
        "X-API-KEY": `${this.detrack.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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