Employee scheduling, timesheets, tasking and communication platform
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Deputy is a robust workforce management tool, catering to scheduling, timesheet tracking, and other employee coordination tasks. Leveraging the Deputy API on Pipedream allows you to automate mundane tasks, sync data across platforms, and create custom notifications based on employee actions. You could build workflows to manage shifts, sync employee details with HR systems, or trigger payroll processes, harnessing Pipedream's capability to integrate with various services without the need for manual coding.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
deputy: {
type: "app",
app: "deputy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.deputy.$auth.endpoint}/api/v1/me`,
headers: {
Authorization: `Bearer ${this.deputy.$auth.oauth_access_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})