Deputy

Employee scheduling, timesheets, tasking and communication platform

Integrate the Deputy API with the Zendesk API

Setup the Deputy API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Deputy and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Deputy

Deputy is a robust workforce management tool, catering to scheduling, timesheet tracking, and other employee coordination tasks. Leveraging the Deputy API on Pipedream allows you to automate mundane tasks, sync data across platforms, and create custom notifications based on employee actions. You could build workflows to manage shifts, sync employee details with HR systems, or trigger payroll processes, harnessing Pipedream's capability to integrate with various services without the need for manual coding.

Connect Deputy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    deputy: {
      type: "app",
      app: "deputy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.deputy.$auth.endpoint}/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.deputy.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})