Integrate the Delighted API with the ServiceNow API

Setup the Delighted API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Delighted and ServiceNow remarkably fast. Free for developers.

Popular Delighted and ServiceNow Actions#

Sending to People with the Delighted API

Create or update a person and send a survey email. See the docs here

Try it

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

Try it

Overview of Delighted#

Delighted API on Pipedream lets you automate and integrate customer feedback into various aspects of your business processes. Utilize real-time survey responses to trigger actions, manage contacts, and streamline follow-ups. With a mix of webhooks and API calls, you can react promptly to customer sentiment, categorize feedback, and enhance customer experience by connecting insights to your CRM, support, and product management tools.

Connect Delighted#

module.exports = defineComponent({
  props: {
    delighted: {
      type: "app",
      app: "delighted",
    }
  },
  async run({steps, $}) {
    const delighted = require('delighted')(this.delighted.$auth.api_key)
    
    return await delighted.metrics.retrieve()
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})