Integrate the Deftship API with the Zendesk API

Setup the Deftship API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Deftship and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Deftship with Zendesk#

Create Freight Order with Deftship API on New Ticket (Instant) from Zendesk API

Zendesk + Deftship

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Create Freight Order with Deftship API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Deftship

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Create Freight Order with Deftship API on Ticket Closed (Instant) from Zendesk API

Zendesk + Deftship

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Create Freight Order with Deftship API on Ticket Pending (Instant) from Zendesk API

Zendesk + Deftship

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Create Freight Order with Deftship API on Ticket Solved (Instant) from Zendesk API

Zendesk + Deftship

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Popular Deftship and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Deftship and Zendesk Actions#

Create Freight Order with the Deftship API

Initializes a new parcel order within Deftship. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Parcel Order with the Deftship API

Initializes a new parcel order within Deftship. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Insurance Rate with the Deftship API

Checks pricing for Insurance based on the supplied information. Also automatically creates an insurance and returns the pricing. See the documentation

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Connect Deftship#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    deftship: {
      type: "app",
      app: "deftship",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.deftship.$auth.environment}/balance`,
      headers: {
        Authorization: `Bearer ${this.deftship.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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