Deepgram

Intelligent, high accuracy speech recognition built for business

Integrate the Deepgram API with the Zendesk API

Setup the Deepgram API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Deepgram and Zendesk remarkably fast. Free for developers.

Get Balance with Deepgram API on New Ticket (Instant) from Zendesk API
Zendesk + Deepgram
 
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Get Balance with Deepgram API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Deepgram
 
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Get Balance with Deepgram API on Ticket Closed (Instant) from Zendesk API
Zendesk + Deepgram
 
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Get Balance with Deepgram API on Ticket Pended (Instant) from Zendesk API
Zendesk + Deepgram
 
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Get Balance with Deepgram API on Ticket Solved (Instant) from Zendesk API
Zendesk + Deepgram
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Get Balance with the Deepgram API

Retrieves details about the specified balance. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Project with the Deepgram API

Retrieves basic information about the specified project. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Get Request with the Deepgram API

Retrieves the details of the specified request sent to the Deepgram API for the specified project. See the documentation

 
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Overview of Deepgram

The Deepgram API offers powerful speech recognition capabilities, enabling you to transcribe, search, and analyze audio data with ease. With its cutting-edge machine learning models, you can uncover insights from voice conversations, automate content moderation, and enhance user experience by converting spoken words into text. Pipedream, as a serverless integration platform, empowers you to craft custom workflows that harness the potential of Deepgram. By connecting to various apps, you can automate complex tasks, analyze audio data on-the-fly, and respond to audio-driven events.

Connect Deepgram

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    deepgram: {
      type: "app",
      app: "deepgram",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.deepgram.com/v1/projects`,
      headers: {
        "Authorization": `Token ${this.deepgram.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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