Integrate the dbt Cloud API with the Zendesk API

Setup the dbt Cloud API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate dbt Cloud and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect dbt Cloud with Zendesk#

Create Ticket with Zendesk API on Job Run Completed (Instant) from dbt Cloud API

dbt Cloud + Zendesk

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Create Ticket with Zendesk API on Job Run Errored (Instant) from dbt Cloud API

dbt Cloud + Zendesk

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Create Ticket with Zendesk API on Job Run Started (Instant) from dbt Cloud API

dbt Cloud + Zendesk

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Create Ticket with Zendesk API on New Job Run Event (Instant) from dbt Cloud API

dbt Cloud + Zendesk

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Delete Ticket with Zendesk API on Job Run Completed (Instant) from dbt Cloud API

dbt Cloud + Zendesk

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Popular dbt Cloud and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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Job Run Completed (Instant) from the dbt Cloud API

Emit new event when a job run has completed.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Job Run Errored (Instant) from the dbt Cloud API

Emit new event when a job run has errored.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular dbt Cloud and Zendesk Actions#

Get Environment with the dbt Cloud API

Retrieve information about an environment. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Run with the dbt Cloud API

Retrieve information about a run. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Run Artifact with the dbt Cloud API

Retrieve information about a run artifact. See the documentation

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Overview of dbt Cloud#

The dbt Cloud API allows users to initiate jobs, check on their status, and interact with dbt Cloud programmatically. On Pipedream, you can harness this functionality to automate workflows, such as triggering dbt runs, monitoring your data transformation jobs, and integrating dbt Cloud with other data services. By leveraging Pipedream's serverless platform, you can create custom workflows that act on dbt Cloud events or use the dbt Cloud API to manage your data transformation processes seamlessly.

Connect dbt Cloud#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dbt: {
      type: "app",
      app: "dbt",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.dbt.$auth.region}.com/api/v3/accounts/`,
      headers: {
        "Authorization": `Token ${this.dbt.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})